Customer Team Leader

Co-op

Location: Axbridge, England, United Kingdom

Category: Retail

Salary: 14 - 14 GBP / hourly

Part-time

Job Description

Join Co-op as a Customer Team Leader and be part of a friendly team dedicated to helping customers. You will lead the store team, deliver great customer service, and perform various tasks around the store.

Responsibilities

Provide friendly and thoughtful customer service
Develop team capabilities through coaching and training
Ensure store safety, legality, and operational effectiveness
Support store manager and implement HR processes
Introduce new products and services in the store
Build relationships in the local community

Qualifications

Genuine care for customer needs
Ability to balance leadership and hands-on work
Strong people skills and positive relationship-building
Organizational and problem-solving abilities
Desire to learn and develop leadership skills
Flexibility in working different shifts

Perks & Benefits

Full, paid training and career support
30% discount on Co-op products in-store
10% discounts on all other brands
Pension scheme with up to 10% employer contributions
36 days of holiday (pro rata for part-time)
Virtual healthcare services for you and your family
Employee assistance service and cycle-to-work scheme

Why Join Us?

Co-op is committed to building diverse teams and creating inclusive environments where colleagues can thrive. We offer support for physical, mental, and financial well-being, along with market-leading policies to help through life events.