Global IT Service Desk Lead

AstraZeneca

Location: Macclesfield, England, United Kingdom

Category: Information Technology

Salary: 50,000 - 70,000 GBP / yearly

Full-time

Job Description

The Global IT Service Desk Lead will be responsible for leading IT Service Desks across 6 different locations. They will focus on developing relationships with internal IT teams and external suppliers to ensure the delivery of excellent IT services to AstraZeneca business customers.

Responsibilities

Lead the strategy and delivery of the Global IT Service Desk
Manage budgets associated with Global IT Service Desk Services
Collaborate with Business Service Operations Centre
Establish relationships with suppliers and stakeholders

Qualifications

Experience managing an IT Service team
Leadership abilities
Customer Service Management background
Strong analytical and problem-solving skills

Perks & Benefits

Join a diverse and inclusive team. Opportunity to work with cutting-edge technology. Support for career development and growth.

Why Join Us?

At AstraZeneca, we pioneer a new Quality way. Develop your expertise by being both challenged and supported to apply a modern Quality attitude.