Place Manager (Voids and Lettings)

Birmingham City Council

Location: Birmingham, United Kingdom

Category: Management

Salary: 41,511 - 49,764 GBP / yearly

Full-time

Job Description

We're looking for a dynamic leader to manage a team involving the delivery of the Voids / Lettings / Garage / Wise Move services. This is a crucial role where you'll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations.

Responsibilities

Lead and Inspire: Manage and motivate your team to deliver excellent services.
Navigate Change: Support your team through the ongoing service redesign.
Effective Time Management: Juggle conflicting priorities and enquiries with ease.
Problem Solving: Resolve issues swiftly and efficiently.

Qualifications

Knowledge of Statutory and Regulatory requirements, relevant to housing management.
A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.
Proven leadership skills that get the best out of colleagues.
Ability to work flexibly and collaboratively.
Strong influencing, advocacy and negotiation skills.
Self-awareness, empathy, respect and integrity.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.

Perks & Benefits

Flexible working options available. Dedicated to supporting internal mobility and development.

Why Join Us?

Birmingham City Council is committed to providing high-quality housing services to our tenants. We are dedicated to improving the lives of our residents through the provision of excellent housing services.