Location: London, England, United Kingdom
Category: Customer Success
Salary: 50,000 - 70,000 GBP / yearly
Full-time
Join Torq, a fast-growing cybersecurity company, as a Customer Success Manager. Help drive customer adoption and success with our AI security solutions.
Responsible for onboarding, adoption, and expansion of customer relationships. Partner with stakeholders to drive product adoption. Advocate for customers in influencing product improvements. Identify and escalate customer issues. Monitor key performance metrics.
Minimum 3 years experience in a CSM role. Security knowledge required. Proficiency in Salesforce and cloud platforms. Experience with customer success tools. Strong consulting and project management skills.