Location: Driffield, East Riding, United Kingdom
Category: Customer Service
Salary: 25,353 - 25,353 GBP / yearly
Full-time
Join our team as a Customer Service Advisor based in Driffield, East Riding. We are looking for individuals with office-based customer service experience.
Identify and resolve customer needs, process orders, provide excellent customer service, participate in training, maintain knowledge, record interactions, resolve complaints, engage in sales campaigns, and manage customer information securely.
Good IT skills, ability to learn new systems, adapt to change, knowledge of company policies and procedures, excellent communication skills, problem-solving abilities, and ability to work in a team environment.
Regular training, opportunities for growth, positive work environment, performance reviews, structured working week, safe working environment, sales campaign participation, project involvement, and customer information management.
Join a growing company with opportunities for skill development, enhancing service delivery, customer experience, and lean working methods.