Frontline Support Compliance Manager at RAC - Bristol, England Frontline Support Compliance Manager - RAC

Frontline Support Compliance Manager

RAC

Location: Bristol, England, United Kingdom

Category: Compliance

Salary: 40,000 - 60,000 GBP / yearly

Full-time


Job Description

Join us as a Frontline Support Compliance Manager at RAC to drive compliance, deliver great customer outcomes, and support strategic initiatives that shape the future of personal lines insurance.

Responsibilities

Maintain a central documentation store tracking all compliance actions. Support oversight across sales, service, renewals, complaints, and across all contact channels including call centres, web, and chat. Collaborate with business units and corporate partners to embed new regulatory requirements, including FCA?s Consumer Duty.

Qualifications

Proven experience in a compliance role, preferably within financial services/insurance. Strong grasp of general insurance regulations including Value Measures, Fair Value, Vulnerable Customers, and Pricing Practices.

Perks & Benefits

FREE RAC Ultimate Complete Breakdown Service from Day One. 25 days annual leave entitlement plus bank holidays. Option to join RAC?s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.

Why Join Us?

At RAC, our colleagues do whatever it takes to help our customers. We believe in rewarding you in return. Join our Colleague Share Scheme, called ?Owning it together?, and get rewarded for the outstanding work you deliver.