Store to Home Clerk

Wincanton

Location: Burton Upon Trent, United Kingdom

Category: Customer Service

Salary: 24,570 - 24,570 GBP / yearly

Full-time

Job Description

Join our team as a Store to Home Clerk and contribute to providing high-quality service delivery to customers.

Responsibilities

Work as part of a team to provide excellent customer service
Answer incoming calls promptly and appropriately
Manage customer incident calls/emails to completion
Ensure accurate maintenance of spreadsheets and paperwork
Adhere to procedures and report non-compliance incidents

Qualifications

Previous Customer Service experience or NVQ level 3 in Customer Service
Clear communication skills
Ability to work in a busy environment
Well-organized and detail-oriented
IT skills, knowledge of Microsoft Office applications

Perks & Benefits

Company pension scheme
Generous holidays
Cycle to work scheme
Employee benefits platform
Onsite parking
Career development opportunities

Why Join Us?

Join us at Wincanton where we value our people, provide a safety-first working environment, and offer opportunities for career development and training enrichment.