Location: Nottingham, England, United Kingdom
Category: Customer Support
Salary: 30,000 - 45,000 GBP / yearly
Full-time
Join Ideagen as a Customer Success Engineer Tier 3 in Nottingham. Be a subject matter expert, deliver product support, and provide excellent customer experience.
Provide comprehensive support to customers via phone, email, chat or ticket system. Implement solutions for technical problems. Support sales, project management, and customer success. Develop deep technical understanding of products.
Prior experience in a support or service desk environment. Strong problem-solving skills. In-depth understanding of relational database management systems and web applications.
Benefits at Ideagen. Work-life balance. Flexible working arrangements available.
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