Senior Customer Care Coordinator at wkLoop - Northampton, Senior Customer Care Coordinator - wkLoop

Senior Customer Care Coordinator

wkLoop

Location: Northampton, United Kingdom

Category: Customer Service

Salary: 34,000 - 36,000 GBP / yearly

Full-time


Job Description

Join the Customer Care team of a national housebuilder with over 50 years of experience and a strong track record of home delivery.

Responsibilities

- Handling customer care enquiries and complaints

- Scheduling work with trades and suppliers

- Ensuring high-quality, timely resolutions

- Supporting inspections and warranty claims

Qualifications

- Experience in customer care, preferably in housebuilding

- Strong communication and administrative skills

- Knowledge of construction or Sitestream is a bonus

Perks & Benefits

- Salary: £34,000 - £36,000

- Discretionary annual bonus

- 33 days holiday including bank holidays

- Enhanced pension scheme

- Employee discount platform and career progression opportunities

Why Join Us?

Looking for a thriving business to take your next step in residential construction? Join us now!