Location: London, England, United Kingdom
Category: Healthcare
Salary: 50,000 - 80,000 GBP / yearly
Full-time
ConcentricLife is seeking an experienced Senior Account Manager with a passion for, and experience in, healthcare and Life Sciences to join our London-based global team. As a Senior Account Manager, you will play an integral role in leading, building and winning client relationships.
Serve as an internal advocate for the brands you work on, building and maintaining positive client relationships
Maintain contact with clients to ensure a strong understanding of their needs and effectively communicate these needs to the internal team, the primary day-to-day contact for multiple clients, earning their trust and respect, and becoming recognised as a valued contributor to their account
Identify and triage business opportunities and significant changes in the client?s business structure or needs
Demonstrate credibility through a thorough understanding of your client's therapy area, products, competitive landscape, and target audiences
Understand and contribute to the strategic and creative vision for the brands you work on
Manage client and agency expectations regarding project timelines, costs, and processes, educating clients on agency procedures
Exercise caution and consider the implications of client requests before committing to actions, ensuring thoughtful decision-making
Be proficient in the regulatory review process and client platforms, ensuring projects are developed and delivered in compliance with client processes
Maintain meticulous attention to detail across all projects
3+ years of experience in an account/client services role within the life sciences communications/advertising industry
A passion for continuous learning and the ability to thrive in dynamic environments
An approachable, hardworking, open-minded, self-starter mindset
A drive to elevate both thinking and the work
A curious nature
An ability to tell a simple story visually and verbally
Experience in co-leading project teams to plan and deliver omni-channel campaigns
Experience managing or mentoring others
The desire to be great
Experience with launch campaigns is also beneficial, but not essential
The desire to be great
LIFE; Never Stop Learning, Seek to Invent, Lead Fearlessly, Act Like an Entrepreneur
These are the tenets of our company. We value what makes each of us different and we believe in challenging each other to push boundaries through positive encouragement and motivation.
ConcentricLife is an equal opportunity employer and makes all employment decisions on the basis of merit without regard to race, religion, creed, national origin, alienage, citizenship status, military status, color, sex, marital status, partnership status, sexual orientation, gender identity or expression, age, disability, genetic information, or any other status protected by applicable law