Location: Bracknell, England, United Kingdom
Category: Customer Service
Salary: 25,000 - 30,000 GBP / yearly
Full-time
Join a well-known automotive company in Bracknell as a Customer Service Representative on a 6-month rolling contract with the possibility of permanent employment. This role offers hybrid working and flexible hours.
Working within Service Level Agreements, answering customer and dealer phone calls, making changes to finance agreements, allocating manual payments accurately, and checking finance documentation efficiently.
Previous customer service experience, knowledge of FCA and Consumer Duty guidelines, and B2C experience.