Customer Service Administrator at wkLoop - Ashford, England Customer Service Administrator - wkLoop

Customer Service Administrator

wkLoop

Location: Ashford, England, United Kingdom

Category: Customer Service

Salary: 25,626 - 25,626 GBP / yearly

Full-time


Job Description

Join our team as a Customer Service Administrator at our Wheelchair Service Centre in Ashford. This role involves providing efficient and friendly customer service on a day-to-day basis.

Responsibilities

  • Raising orders promptly and accurately
  • Scheduling order deliveries/collections/repairs
  • Managing engineers' daily schedules
  • Communicating effectively with customers and resolving queries
  • Handling administrative tasks efficiently
  • Booking clinical appointments and managing clinician schedules
  • Assisting in various areas of the service centre as needed

Qualifications

  • Excellent Customer Service and communication skills
  • Ability to work independently and in a team
  • Proficiency in Word and Excel
  • Strong organizational skills
  • Enthusiastic, motivated, and adaptable