Reception Manager

Rapport Guest Services

Location: London, England, United Kingdom

Category: Hospitality

Salary: 28,000 - 35,000 GBP / yearly

Full-time

Job Description

Join us as a Reception Manager at one of our prestigious client sites near Battersea Power Station. Lead a team to create exceptional first impressions in a dynamic environment.

Responsibilities

Lead, inspire, and coach front-of-house team
Foster welcoming environment for clients, visitors, and colleagues
Build partnerships with key service providers
Act as contact for client stakeholders
Support team development and wellbeing
Oversee daily operations and track performance
Champion technology for guest journey

Qualifications

Strong leadership skills
Passion for exceptional guest experiences
Effective communication and problem-solving
Proactive and empathetic approach
Proficiency in technology and attention to detail

Perks & Benefits

Exclusive travel and grocery discounts
Life assurance and cash rewards
Contributory pension scheme
Wellness programs and Employee Assistance Program
Endless learning and development opportunities
WOW Awards for outstanding contributions
One paid day off annually for charity work

Why Join Us?

Join Rapport Guest Services to be part of a people-first culture delivering exceptional service standards. We are committed to inclusion, wellbeing, and creating opportunities for all.

As a Disability Confident Employer, we offer meaningful roles for individuals with additional needs. Learn more about us at www.rapportservice.com.