Location: Luton, England, United Kingdom
Category: Customer & Marketing
Salary: 0 - 0 GBP / yearly
Full-time
Join easyJet as an Airport Customer Experience Lead at London Luton Airport. Be the face of easyJet, ensuring outstanding customer service and experience.
- Serve as the on-site point of escalation for customer and partner enquiries
- Bridge between Operational and Customer Experience teams to improve customer journey
- Support new technology implementations and drive resolution for customer complaints
- Experience in Airport environment and delivering exceptional customer service
- Strong problem-solving and decision-making skills
- Ability to motivate and inspire team members
- Competitive salary, pension contribution, bonus, and holiday allowance
- Life Assurance, flexible benefits package, and staff travel benefits
- Uniform provided
- Join a team with unstoppable drive and passion at easyJet
- Make a personal impact on our growing business with opportunities for growth
- Embrace our Orange Spirit and support diversity and inclusion