Store Manager

GO Outdoors

Location: Gloucester, England, United Kingdom

Category: Retail

Salary: 30,000 - 40,000 GBP / yearly

Full-time

Job Description

The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals.

Responsibilities

Effectively running all store operations to ensure meeting or exceeding sales & KPI targets
Create and maintain colleague schedules to ensure proper coverage and productivity
Creating a positive team culture through recruiting, training and continuously developing your team
Analysing sales data and financial reports to make quick and well-informed decisions
Develop and implement strategies to meet and exceed sales targets
Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques
Ensure your teams are delivering the highest level of service in store
Address customer inquiries, feedback, and complaints in a timely and professional manner
Drive existing customer loyalty programs and promotions
Maintain compliance with company policies, procedures, and regulatory requirements
Monitor and control store expenses to stay within budget
Ensure the store complies with health & safety regulations

Qualifications

Previous management experience in a fast-paced Retail/ Customer Facing environment
Passionate about retail & hold a good understanding of the latest trends and competitors
Strong leadership skills & experience in coaching and developing a strong team
Proven track record of managing and exceeding sales targets and KPI's
Experience in analysing reports & making commercial decisions
Keen eye for detail & commerciality
Previous experience within visual merchandising would be advantageous

Perks & Benefits

Quarterly discretionary bonus schemes
Company discount of 30% off a large number of products in-store and online
Exclusive deals and discounts from retail and hospitality businesses
Access to digital health and well-being services
Health cash plans
Wide range of internal development courses
Access to apprenticeships & accredited qualifications
Company Sick Pay scheme
Health Care Cover
Discounted Gym memberships at JD Gyms
Life Assurance
Access to colleague networks and support initiatives
Opportunities to volunteer and contribute to JD Foundation
Employer engagement forums
Incremental Holiday Allowance

Why Join Us?

We offer amazing benefits and opportunities for personal and professional development. Join our team to be a part of something unbeatable!