Location: Norfolk, England, United Kingdom
Category: Customer Service
Salary: 24,790 - 25,183 GBP /
Full-time
Join Norfolk County Council's Customer Service Centre team to provide excellent service and support to customers across various departments.
- Deliver excellent customer service
- Engage with diverse customers via telephone
- Follow defined processes
- Maintain attention to detail and accuracy in data entry
- Utilize various systems while assisting customers
- Have a service improvement mindset
- Prior experience in customer service
- Comfortable engaging with diverse individuals
- Ability to follow processes
- Strong attention to detail and data entry skills
- Proficient in using different systems while assisting customers
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services
- Flexible working opportunities
- Financial benefits and discounts
- Pension scheme and life assurance
- Tax efficient ways of getting extra pension and new bikes
- Relocation expenses and more
Join a team dedicated to providing excellent service to the community, with opportunities for growth and development within the council.