Platform Customer Assistant at wkLoop - Littlehampton, West Sussex Platform Customer Assistant - wkLoop

Platform Customer Assistant

wkLoop

Location: Littlehampton, West Sussex, United Kingdom

Category: Customer Service

Salary: 20,000 - 25,000 GBP / yearly

Full-time


Job Description

Join our team as a Platform Customer Assistant in Littlehampton. You will be responsible for providing exceptional customer service and ensuring a safe and attractive retail station environment.

Responsibilities

  • Provide high-quality advice, information, and service to customers
  • Ensure a safe and attractive retail station environment
  • Participate in the safe running of trains and station environment
  • Promote marketing literature and useful information

Qualifications

  • Proactive customer approach
  • Exceptional customer service skills
  • Experience managing customers effectively
  • Effective communicator
  • Ability to make customer-focused decisions

Perks & Benefits

  • Interesting and varied work schedule
  • Comprehensive training
  • Free travel on the network
  • Discounted travel on other TOCs
  • Final salary pension

Why Join Us?

Join a passionate team with great company benefits and opportunities for learning and progression.