Customer Service Advisor - Billing

Plusnet

Location: Sheffield, England, United Kingdom

Category: Customer Service

Salary: 23,504 - 24,064 GBP / yearly

Full-time

Job Description

Join our Billing Team in Sheffield and assist customers with billing related queries. No specific experience required, training provided.

Responsibilities

Handle billing related queries from customers
Provide assistance with router questions and technical issues
Build relationships with customers and offer support

Qualifications

Naturally helpful and calm
Ability to build relationships with customers
Willingness to learn and be trained

Perks & Benefits

Competitive starting salary with incentives and bonuses
Online GP service for employees and their families
Market leading carer's leave and family leave policies
Discounts on EE, BT, and Plusnet products

Why Join Us?

Join a supportive team culture with tailored training and opportunities for career development. Make a difference in the lives of customers while building a lasting career.