LEGO Assistant Store Manager

LEGO

Location: London, England, United Kingdom

Category: Retail

Salary: 28,000 - 35,000 GBP / yearly

Full-time

Job Description

Join the LEGO Brand Retail team as an Assistant Store Manager and ensure our brand, vision, and values are exemplified in all store operations and guest interactions.

Responsibilities

Lead by example, ensuring excellent customer service is provided by the team at all times
Collaborate with the Store Manager to deliver results, prioritising time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum
Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicator
Supports the Store Manager in achieving excellent Mystery Shopper results and in implementing follow-up action plans when needed
Cultivate a positive team environment that promotes a safe and fun atmosphere
Recruit new members, identify training needs, mentor and develop sales associates and supervisors to ensure a productive and collaborative team

Qualifications

Equivalent, previous work experience in a Retail environment
Proven experience in a retail environment ideally as Assistant Store Manager or Supervisor
Space management and visual merchandising expertise
Effective organisational, verbal and written communication skills, conflict resolution skills
Experience of working with children
Experience in recruitment, selection, training
Financial awareness loss prevention and cash management, scheduling and payroll management
Physical specifications constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30lbs.

Perks & Benefits

Family Care Leave
Insurances
Wellness initiatives and programmes
Colleague Discount
Bonus scheme
Hybrid work model 'Best of Both'

Why Join Us?

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.