Location: Witney, England, United Kingdom
Category: Retail
Salary: 18,000 - 22,000 GBP / yearly
Full-time
Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service.
Serve our customers efficiently, both on the shop floor and at service points. Keep the store clean and tidy, ensuring that our shelves are always stocked with product. Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities. Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store. Build expert product knowledge to sell and recommend our products and services. We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
High levels of customer service. Committed to delivering excellent work with great attention to detail. Open to and acts upon feedback, asking for this regularly. Takes accountability for planning and managing own workload efficiently. Strong communication skills. Adaptable to changing situations. Builds positive relationships by being a good listener. Good level of digital capability.
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy. We are happy to talk flexible working.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. There’s never been a better time to be part of our team.