Location: Milton Keynes, England, United Kingdom
Category: Customer Service
Salary: 10 - 14 GBP / hourly
Full-time
Join our team as a Customer Experience Team Member in our Milton Keynes store. Engage with customers, provide excellent service, and contribute to a positive work environment.
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service. Delivering sales, outstanding customer experience, and operational expectations. Maintaining personal and productivity goals. Connecting with every customer by asking open-ended questions to assess needs. Learning and sharing expertise of products and trends to fit customer?s needs. Maintaining an awareness of all product knowledge, and current or upcoming product / trends. Contributing to a positive and inclusive work environment.
0-3 years of retail experience. Confident and comfortable engaging customers to deliver an elevated experience. Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products. Initiates completion of tasks or activities without necessary supervision. Flexible availability ? including nights, weekends, and holidays.
28 days holiday plus an extra day per year for the first 5 years. Associate discount of between 30 - 50%. Hapi App offering discounts & prize draws. Employee Assistance Program ? Retail Trust. Company Sick Pay scheme. Head Office Internships. Striper Ambassador Programme. Development Opportunities.