Customer Service Advisor

wkLoop

Location: Bristol, England, United Kingdom

Category: Customer Service

Salary: 24,610 - 24,610 GBP / yearly

Full-time

Job Description

Join our esteemed financial helpdesk in a leading Wealth Management company as a Customer Service Advisor. Provide support to 1.9 million clients through calls and written correspondence.

Responsibilities

Help clients manage their finances effectively
Resolve queries on investments, products, and services
Deliver exceptional service at all touchpoints
Collaborate with internal and external teams
Support risk and control activities for client outcomes

Qualifications

Experience in customer call handling
Growth and learning mindset
Ambitious, resilient, and results-driven
Strong communication and organizational skills
Proficient in MS Office

Perks & Benefits

25 days holiday plus bank holidays
Flexible working options including hybrid working
Enhanced parental leave
Pension scheme with up to 11% employer contribution
Healthcare, life insurance, and private medical insurance
Wellness programs and fitness sessions

Why Join Us?

Join us for a comprehensive training programme, career progression opportunities, and a supportive work environment. Be part of a team that values diversity and inclusivity.