Location: London, England, United Kingdom
Category: Retail
Salary: 20,000 - 25,000 GBP / yearly
Full-time
As a Customer Assistant in Operations, your main purpose is to deliver a great shopping experience for customers by putting them first and championing new ways of working within stores. You will be responsible for maintaining high standards, serving and selling across all channels, and being the voice of the customer to drive continuous improvement.
Serve customers efficiently and maintain 'best in town' standards. Utilize digital tools effectively. Share feedback and knowledge with colleagues. Own your learning and development. Understand daily sales targets and priorities. Have great product knowledge to make recommendations. Engage with customers proactively. Complete tasks efficiently following SOPs. Minimize costs and waste.
Understanding of company operations and strategy. Committed to delivering excellent work with attention to detail. Open to feedback and acts on it. Sets performance objectives. Takes accountability for work planning and management. Curious and challenges the status quo. Effective communicator. Deals well with change. Builds positive relationships.
Opportunities for growth and development. Competitive salary. Employee discounts. Flexible working hours. Health and wellness programs.
Join our team to be a part of a company that values customer service, innovation, and continuous improvement. Work in a dynamic environment where your skills and contribution are recognized and rewarded.