Assistant IT Technician at wkLoop - Harlow, England Assistant IT Technician - wkLoop

Assistant IT Technician

wkLoop

Location: Harlow, England, United Kingdom

Category: IT

Salary: 25,000 - 30,000 GBP / yearly

Full-time


Job Description

Join our team as an Assistant IT Technician providing 1st line helpdesk support to 900+ users across 4 offices. Excellent professional development opportunities within an experienced team.

Responsibilities

  • Provide 1st line support for desktops, laptops, printers, mobile devices, and software.
  • Resolve faults and helpdesk requests in line with service level targets.
  • Assist with PC builds, re-builds, and hardware problems.
  • Maintain system documentation and conduct daily backups.
  • Keep up-to-date with new technologies to improve business systems.

Qualifications

  • Office 365 and Office 365 Administration knowledge.
  • Experience in IT related position for at least 6 months.