Customer Service Advisor (Installation Coordinator)

Wren Kitchens

Location: Barton-Upon-Humber, United Kingdom

Category: Customer Service

Salary: 22,000 - 28,000 GBP / yearly

Full-time

Job Description

Join Wren Kitchens as a Customer Service Advisor (Installation Coordinator) in Barton-Upon-Humber, UK. Help turn customers' dream kitchens and bedrooms into reality.

Responsibilities

Proactively resolve customer queries and concerns across various contact channels.
Take ownership of each customer contact, striving for the best possible resolution.
Provide exceptional, inspirational experiences that exceed expectations.
Identify and report on processes impacting customer satisfaction.

Qualifications

Confident communicator who enjoys building relationships.
Reliable individual with excellent computer skills and comfortable navigating multiple systems.
A genuine desire to develop your customer service expertise.

Perks & Benefits

Life insurance after 2 years’ service
Access to Benenden health and discount platform after 1 year of continuous service
Personalised progression plan with clear career opportunities
Individual training budget for personal development

Why Join Us?

Wren Kitchens is the largest kitchen and bedroom retailer in the UK, with a turnover of over £1 billion. Join us to be part of a company that recognizes talent, offers exceptional earning potential, and provides opportunities to progress.