Assistant Manager

ellenor

Location: Swanley, England, United Kingdom

Category: Retail

Salary: 13,421 - 13,421 GBP / yearly

Full-time

Job Description

As an Assistant Shop Manager at ellenor, you will work alongside the Shop Manager to manage staff and volunteers, drive sales, and ensure great customer service. This role requires retail experience and excellent organizational skills.

Responsibilities

Collaborating with the Shop Manager to plan, set, and operate the shop within the annual retail operating budget
Ensuring great customer service at all times and acting professionally on the premises
Ensuring stock levels on the shop floor are maintained and that the Manager is aware of stock needs daily
Ensuring the recruitment and continual development of staff and volunteers
Being aware of communications and events at ellenor and acting as an ambassador for the charity within the community

Qualifications

Proven experience in managing, supporting, and resourcing a team
Proven experience in managing and setting budgets
A good understanding of retail management and the challenges of working within the voluntary sector
Excellent customer service skills
Good organisation and planning skills with the ability to manage and prioritise workload

Perks & Benefits

ellenor offers professional development opportunities, a comprehensive benefits package, including a pension scheme, an employee assistance program, discount schemes, a generous annual leave allowance, and more.

Why Join Us?

Join ellenor to be a part of a hospice charity that values inclusivity, provides high-quality services with compassion and care, and offers opportunities for personal and professional growth.