Location: Emsworth, England, United Kingdom
Category: Customer Service
Salary: 22,000 - 26,000 GBP / yearly
Full-time
Join our team as a Customer Service Administrator to provide exceptional service to our clients in the social housing sector. This role involves managing customer queries, scheduling jobs, and maintaining contract administration.
- Schedule jobs and appointments with customers across multiple contracts
- Provide professional and courteous customer service, answering queries and resolving issues
- Administer contracts and complete associated tasks accurately
- Previous administrative experience, preferably in social housing/construction
- Proficient in MS Office, particularly Outlook and Excel
- Strong communication and organizational skills
- Salary exchange pension
- Employee assistance programme
- 28 days annual leave including bank holidays, increasing with service
- Enhanced family leave options
- Be part of a diverse and inclusive workplace
- Opportunities for career progression and job security
- Commitment to providing reasonable adjustments for individuals who may require them