Customer Service Team Leader

William Hill

Location: Burnley, United Kingdom

Category: Customer Service

Salary: 22,000 - 28,000 GBP / yearly

Full-time

Job Description

Join William Hill as a Customer Service Team Leader in one of our betting shops. Lead and motivate a team of Customer Service Representatives, maintain high standards, and ensure excellent customer service. Enjoy competitive benefits and opportunities for career progression.

Responsibilities

Leading and motivating a team
Coaching and developing team members
Maintaining high standards and shop appearance
Building customer relationships
Championing safer gambling
Shop opening and closing
Achieving targets

Qualifications

Supervisory experience
Positive attitude
Interpersonal and empathy skills
Ability to engage with customers

Perks & Benefits

Annual Pay Review & Bonus Scheme
Holiday entitlement
Paid birthday day off
Subsidised travel
Training and development opportunities
Pension plan
Sharesave Scheme
Perks and discounts
Cycle to Work scheme

Why Join Us?

Join William Hill for a rewarding career with opportunities for growth and development. Be part of a trusted company that values its employees and offers a supportive work environment.