Location: Trowbridge, England, United Kingdom
Category: Quality Assurance
Salary: 49,813 - 52,432 GBP / yearly
Full-time
To provide evidenced assurance to the Pension Fund?s management team that all aspects of pensions administration are operating to a high quality standard, and that all processes, procedures, policies and strategies relating to pensions administration are fit for purpose, compliant, and are being correctly and consistently implemented by the pensions administration team. To lead on developing, implementing, evidencing and embedding a strategy and robust framework for quality assurance as it relates to pensions administration.
To develop a strategy for ensuring a high standard of quality control and assurance with regard to the calculation and processing of benefits, and to be responsible for delivering against this strategy, proposing improvements, and reporting on findings.
To provide guidance and training to the Pensions Team to ensure they are conversant with all current and proposed regulatory matters.
To interpret all changes to the regulations of the schemes and using their expert knowledge to review and address the implications for the Pension Fund team to ensure all process remain compliant and to lead, manage, motivate and support other professional teams to achieve excellent results.
To use their specialist technical knowledge to review and interpret all the updates and technical changes to the Altair (Pension Database) software, understand its wider implications to the administration service and to devise a programme for implementing necessary changes to processes.
To undertake comprehensive manual testing of all benefit calculation routines, to ensure they meet the requirements of the appropriate Scheme Regulations as well as all statutory guidance and/or Pensions Regulator Codes of Practice.
Ensuring their advice is compliant with the requirements of the Pensions Regulator and the General Data Protection Regulations, reporting any breaches to the Fund Governance Manager and working with them to seek resolution.
Degree in relevant profession, or equivalent experience/skills. Licence / certificate / qualification required for the role
ITQ 2 or equivalent ICT skills and abilities demonstrating significant experience in related IT systems.
Professional qualification in area of specialism (or equivalent experience)
Significant relevant professional experience post qualification in a similar work environment.
Expert knowledge in the area of specialism.
Expert knowledge of relevant policy, systems, work practices, professional guidelines, legislation and a good understanding of emerging developments in the area of specialism.
Excellent ICT skills including use of Microsoft applications and specialist systems.
Knowledge and experience of developing systems, policies, procedures and / or practices.
Good knowledge of the wider sector / external influences.
Detailed operational knowledge of systems in terms of functionality, capability and availability. Excellent interpersonal, persuasion, influencing and negotiating skills.
Excellent planning and organisational skills, with proven ability to prioritise and co-ordinate workloads, monitor and evaluate work, to ensure deadlines are achieved.
Proven ability to apply initiative and strategic awareness to problem solving and decision making.
Ability to lead projects with service / organisation impact