Store Manager at wkLoop - Wembley, Store Manager - wkLoop

Store Manager

wkLoop

Location: Wembley, United Kingdom

Category: Retail

Salary: 28,000 - 35,000 GBP / yearly

Full-time

Job Description

As the Store Manager in Wembley, you will lead a dedicated team to create an exceptional consumer experience, drive sales, provide excellent customer service, maintain visual presentations, and develop talent within the store.

Responsibilities

  • Deliver outstanding service to consumers using the C.H.A.R.M service model
  • Lead the store team in surpassing performance metrics including sales, consumer service, and charms
  • Apply analytical thinking & company reporting to find opportunities within the store
  • Lead visual presentation, product flow, replenishment, and operational standards throughout the store
  • Build a welcoming, inclusive environment that promotes internal growth and builds an external network of talent
  • Coordinate, delegate, prioritize and meet store deadlines ensuring effective follow up on daily activities
  • Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns
  • Assist in various departments including consumer service, product knowledge, visual presentation, and stock room management
  • Support team members in the daily execution of retail operations
  • Adhere to company's Asset Protection policies and procedures

Qualifications

  • 4+ years of retail experience, preferably with previous Store Manager experience
  • Proven leadership skills with the ability to challenge, empower, and drive team results
  • Strong communication skills in English and local language
  • Success with setting and delivering store KPIs and building customer loyalty
  • Flexibility in work schedule
  • Excitement for retail and sales, with a passion for creating memorable shopping experiences
  • Proactive approach to completing tasks efficiently and with attention to detail
  • Proficiency in MS Office and different POS systems
  • Commitment to representing the brand as a proud brand ambassador

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