Customer Assistant - Operations at wkLoop - London, England Customer Assistant - Operations - wkLoop

Customer Assistant - Operations

wkLoop

Location: London, England, United Kingdom

Category: Retail

Salary: 20,000 - 25,000 GBP / yearly

Full-time

Job Description

Join our team as a Customer Assistant - Operations in Lewisham and be part of delivering a great shopping experience for our customers.

Responsibilities

  • Serve customers efficiently and brilliantly on the shop floor and at service points
  • Deliver 'best in town' standards through presentation, availability, and cleanliness
  • Utilize digital tools and communication channels effectively
  • Share customer feedback and contribute to continuous improvement
  • Support colleagues in building skills and confidence
  • Proactively engage with customers to understand their needs
  • Complete tasks with speed and follow standard operating procedures
  • Minimize costs and waste through efficient processes
  • Follow safe and legal working practices

Qualifications

  • Knowledge of M&S operations and strategy
  • Excellent attention to detail and fast work delivery
  • Effective communication skills
  • Ability to adapt to change and challenges
  • Good level of product knowledge and digital capability
  • Understanding of customer needs and selling opportunities

Perks & Benefits

Benefits include competitive salary, career development opportunities, staff discounts, and a supportive work environment.

Why Join Us?

Join us to be part of a team that prioritizes customer satisfaction, values teamwork, and offers opportunities for personal and professional growth.

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