Customer Service Administrator

LINDAL Valve Co. Ltd.

Location: Leighton Buzzard, England, United Kingdom

Category: Customer Service

Salary: 25,000 - 30,000 GBP / yearly

Full-time

Job Description

Responsible for receiving and processing customer purchase orders, amendments, and queries. Coordinate with customers and account managers to ensure timely order processing and meet departmental KPI targets.

Responsibilities

Coordinate purchase orders and amendments
Process orders into ERP system
Update price lists and delivery information
Liaise with freight forwarders for shipments
Prepare export documentation
Assist in order completion

Qualifications

Educated to a good standard in Maths and English
Experience with Microsoft Applications
Strong communication and customer service skills
Knowledge of export documentation and incoterms
Ability to work in a team

Perks & Benefits

Pension
Flexible holidays
Health Cash Plans
EAP
Hybrid Working
Employee Discounts
25 days Holidays
Christmas New Year Time Off

Why Join Us?

We offer development opportunities, competitive pay, and a range of benefits to our employees.