Technical Support Lead at Gekko Group - Newbury, England Technical Support Lead - Gekko Group

Technical Support Lead

Gekko Group

Location: Newbury, England, United Kingdom

Category: Information Technology

Salary: 27,000 - 27,000 GBP / yearly

Full-time


Job Description

Join Gekko Group as a Technical Support Lead and be part of a dynamic IT team. Provide top-notch technical support, mentorship, and contribute to a collaborative work environment.

Responsibilities

Provide 1st, 2nd, and 3rd line technical support. Lead and mentor IT Administrator. Manage IT assets, set up equipment for new starters, maintain documentation, and collaborate on projects.

Qualifications

Proven IT support experience, excellent communication skills, experience with Windows OS, Office 365, Google Workspace, VPN, VOIP systems, and antivirus software. Exposure to SQL/database and web maintenance is desirable. Understanding of core network services and security mindset.

Perks & Benefits

Salary of ?27,000 + annual bonus, holiday allowance, Employee Assistance Programme, Perkbox discounts, gym membership, supportive team culture.

Why Join Us?

Join Gekko Group for a values-driven, inclusive, and innovative work environment that prioritizes employee well-being and development.