Customer Service Advisor - Part Time Maternity Contract

wkLoop

Location: Eastleigh, England, United Kingdom

Category: Customer Service

Salary: 17,460 - 17,460 GBP / yearly

Part-time

Job Description

Join a leading national provider of fire and security solutions as a Customer Service Advisor on a part-time maternity contract with the potential to go permanent. Receive structured training and support in a team dedicated to delivering exceptional service.

Responsibilities

Respond to customer inquiries via phone and email
Deal with inbound calls in a fast-paced environment
Assist customers with varied queries and aim for 1st fix solutions
Maintain accurate customer records and document interactions
Collaborate with other departments to resolve issues promptly
Ensure customer satisfaction through positive interactions
Liaise with engineers when necessary
Stay updated on product knowledge, regulations, and company policies

Customer Service Advisor - Part Time Maternity Contract

wkLoop

Job Description

Responsibilities

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