Helpline Support Officer at wkLoop - London, England Helpline Support Officer - wkLoop

Helpline Support Officer

wkLoop

Location: London, England, United Kingdom

Category: Customer Service

Salary: 26,384 - 29,682 GBP / yearly

Full-time


Job Description

Join our team as a Helpline Support Officer providing emotional support and information to individuals affected by multiple sclerosis.

Responsibilities

Provide emotional support and information to individuals affected by multiple sclerosis.

Empower individuals to live to their full potential and take an active role in their treatment.

Contribute to the implementation of team objectives and new services.

Qualifications

Previous experience in a customer service or support role.

Empathetic and compassionate approach to supporting individuals.

Strong communication and listening skills.

Perks & Benefits

38 days paid annual leave, smart working options, flexible working options.

Generous sick pay entitlement, free access to GP 24/7, enhanced leave for new parents.

Personalised development plans, training opportunities, employee networking groups.

Why Join Us?

Join a team dedicated to supporting individuals affected by multiple sclerosis.

Make a difference in people's lives and contribute to a supportive community.