Customer Team Leader at Co-op - Cambridge, England Customer Team Leader - Co-op

Customer Team Leader

Co-op

Location: Cambridge, England, United Kingdom

Category: Customer Service

Salary: 14 - 14 GBP / hourly

Part-time


Job Description

Join Co-op as a Customer Team Leader to provide friendly service, lead the store team, and support the Store Manager in various tasks.

Responsibilities

  • Provide friendly and thoughtful service to customers
  • Develop team capabilities through coaching and training
  • Ensure store safety, legality, and operational excellence
  • Support store manager by deputising when needed
  • Introduce new products and services in the store
  • Build relationships in the local community

Qualifications

  • Caring for customer needs
  • Strong leadership and team support skills
  • Great people and problem-solving abilities
  • Desire to learn and grow
  • Flexibility to work varied shifts

Perks & Benefits

  • Full paid training and career support
  • 30% discount on Co-op products
  • 10% discount on other brands
  • Up to 10% employer contribution to pension
  • Virtual healthcare services
  • 36 days holiday
  • Employee assistance services
  • Cycle-to-work scheme

Why Join Us?

Join Co-op to be part of an inclusive workplace that values diversity and offers support for personal growth and development.