Location: Worcestershire, England, United Kingdom
Category: Customer Service
Salary: 31,839 - 31,839 GBP / yearly
Full-time
Join us as a Helpdesk Team Manager in Redditch, leading a team of Planners and Desk Agents to provide support to clients. Manage work order resolution, projects, and reports. Ideal candidate is self-motivated, with strong communication and problem-solving skills.
Lead a team of Planners and Desk Agents
Provide front line support to clients
Manage work order resolution and reports
Work on multiple projects simultaneously
Previous experience in a fast-paced environment
Strong communication and problem-solving skills
Effective performance management abilities
Up to 4% bonus scheme
Group personal pension scheme
25 Days Annual Leave + Bank Holidays
Access to training academy
Join a dynamic team in a rewarding environment
Opportunities for career growth and development
Great benefits and perks