Location: London, England, United Kingdom
Category: Data Operations
Salary: 60,000 - 80,000 GBP / yearly
Full-time
Join our team at Freight Investor Services (FIS) as a Senior Data Operations Analyst. Work in a dynamic environment with a global brokerage of freight and commodities.
Assist and help lead the Data Services Team in day-to-day activities and deliverables under the guidance of the Head of Data.
Act as mentor for junior team and company staff members, promote yourself as a team leader.
Be responsible for data management and data quality, including managing client and internal access to subscription services.
Ultimately responsible for the day-to-day monitoring and validation of data inputs and service levels.
Responsible for compiling and presenting Data Services and Operation analytics data to internal stakeholders.
Responsible for undertaking periodic reviews of our subscription services.
Responsible for testing, maintenance, development and support of core services and components.
Responsible for the collection and documentation of project/task requirements.
Responsible for Managing and maintaining document libraries, avoiding duplication and data sprawl.
Use experience to assist other departments in educating, cross selling, innovating and improving operational and application and service efficiencies and documenting improvements.
Promote a first-class work ethic and work with clients on improving FIS' engagement and professionalism.
Assist with the support and testing of FIS' application stack and data services, liaising between Communications, Operations, Business Development, Brokers, Data Services and Accounts teams.
Assist with application reviews (internal and external), including collating facts & findings into action plans.
Assist IT department when required with general Software, Network, Hardware, Security and Equipment tasks.
Ensure full awareness of and adhere to internal policies that relate to the role or any relevant other activities.
Exercise judgement and act with integrity, due care, skill and diligence and open and co-operative with the FCA, other regulators and exchanges.
Complete any mandatory training required by the company and required deadlines.
Perform any other reasonable duties the company may require.
Proactive and self-motivated.
C# and SQL skills highly desirable.
Learn quickly and question/challenge any comprehension uncertainties.
Has a tenacious outlook and focus, able to stick at and resolve tasks.
Enjoys and has a logical approach to solving problems.
Has solid statistics and analytics skills.
Communicates effectively with colleagues.
Works independently and diligently, apprising manager on a daily/as needed basis.
Is team oriented; working well with others and diverse groups / personalities.
Prioritises workload and works well under pressure.
Excellent attention to detail; strong analytical and numeracy skills.
Good written and verbal communication skills.
Personable, demonstrating good relationship building skills with both internal and external stakeholders.
Use of and experience with Excel, Word and Outlook required.
General IT skills
Our rapidly growing business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers.
Competitive salary and discretionary bonus
Learning & Development / CPD opportunities
Pension scheme
Gym membership
Employee Assistance Programme
Private healthcare and life assurance scheme
25 days holiday
Season ticket travel loan
Cycle to work scheme
Electric Vehicle Scheme
Join a leading global brokerage of freight and commodities.
Work in a dynamic environment with a focus on innovation and growth.
Opportunity to be part of a team with a strong presence across multiple markets.
Expand your skills and expertise in data operations within a global company.