Location: Derby, Derbyshire, United Kingdom
Category: Retail
Salary: 10 - 14 GBP / hourly
Full-time
Join our team as a Customer Experience Team Member who is passionate about athletic sneakers and apparel. Deliver exceptional service to customers and contribute to a positive work environment.
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, outstanding customer experience, and operational expectations
Maintaining personal and productivity goals
Connects with every customer by asking open-ended questions to assess needs
Ability to learn and share expertise of products and trends to fit customer?s needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment
0-3 year of retail experience
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Initiates completion of tasks or activities without necessary supervision
Flexible availability ? including nights, weekends, and holidays
28 days holiday ? plus an extra day per year for the first 5 years!
Associate discount of between 30 ? 50%
Hapi App ? offering discounts & prize draws
Employee Assistance Program ? Retail Trust
Company Sick Pay scheme
Head Office Internships
Striper Ambassador Programme
Development Opportunities