Location: Nottingham, United Kingdom
Category: Customer Service
Salary: 25,000 - 30,000 GBP / yearly
Full-time
Looking for an experienced individual to drive customer service excellence and enhance the overall customer experience with Enva.
Resolve product or service issues, answer customer inquiries, make outbound calls, promote MyEnva, follow communication procedures, deliver excellent service, recommend products/services, handle office/admin tasks, proof invoices, maintain customer contact.
Experience in customer service, CRM knowledge, strong communication skills, attention to detail, analytical skills, ability to build rapport, organized, ability to work under pressure, focus on results, interpersonal skills, integrity, adaptability, willingness to learn.
Competitive salary, holiday allowance, pension scheme, family friendly policies, Employee Assistance Program, lifestyle discounts, life insurance, Bike2Work scheme, free parking.
Enva is committed to offering career growth opportunities, support, training, and benefits to help employees reach their potential.