Customer Service Associate

wkLoop

Location: London, England, United Kingdom

Category: Customer Service

Salary: 25,000 - 30,000 GBP / yearly

Full-time

Job Description

Join our team as a Customer Service Associate in the Worker Operations Team. Work remotely and provide exceptional customer service while ensuring safety and reliability.

Responsibilities

Assist customers via chat, voice, and email
Utilize CRM tools to manage customer interactions
Monitor customer interactions and propose improvements
Guide new customers through onboarding processes
Respond to customer inquiries across social media platforms

Qualifications

2+ years of customer support experience
Proficient in English
Comfortable in handling ambiguous situations
Highly motivated and detail-oriented

Perks & Benefits

Benefits package included

Why Join Us?

Join our team to work in a fast-paced environment and make a difference in customer service