Duty Manager at Starbucks - Newcastle Airport

SSP

Location: Newcastle, England, United Kingdom

Category: Hospitality

Salary: 13 - 15 GBP / hourly

Full-time

Job Description

Join SSP as a Duty Manager at Starbucks in Newcastle Airport. Lead a team in a fast-paced environment, driving excellence in customer service and fostering success.

Responsibilities

Create a clean, welcoming atmosphere that surpasses customer expectations.
Guide and support colleagues, maintain a safe working and dining environment.
Oversee unit's opening and closing, ensure operational excellence.
Focus on operational efficiency, champion improvements, and simplify operations.
Recognize exceptional service within the team, promote inclusivity and motivation.
Build strong relationships, communicate effectively, and make thoughtful decisions.

Qualifications

At least one year of experience in a similar high-volume coffee shop, hospitality, or retail role.
Must be 18 years of age or over to handle and serve alcohol.

Perks & Benefits

75% discount on meals while on shift.
Employee discounts up to 50% at various SSP brands.
Continuous growth opportunities with training and development programs.
Health and wellbeing support, financial benefits, and more.

Why Join Us?

SSP offers dynamic career opportunities with a host of benefits, including discounts, growth programs, and a supportive culture that values diversity and inclusion.