Retail Supervisor

GO Outdoors

Location: Berwick-Upon-Tweed, England, United Kingdom

Category: Retail

Salary: 22,000 - 26,000 GBP / yearly

Full-time

Job Description

Join GO Outdoors as a Retail Supervisor to inspire and equip everyone for life outdoors. Be part of a passionate team that believes in the positive benefits of the outdoors and provides the best equipment for all outdoor activities.

Responsibilities

Deliver excellent customer service by addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement programme.
Drive and exceed sales targets by monitoring staff service levels, utilizing in-store devices to offer the full product range, and analysing reports for effective product placement.
Maintain high visual merchandising standards by using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards.
Train and develop staff by assisting with new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments.

Qualifications

Previous supervisory or Team Leader experience in a fast-paced Retail/Customer Facing environment
Passionate about retail & hold a good understanding of the latest trends and our competitors
Previous experience of coaching and mentoring individuals
Strong communication skills
Strong attention to detail & ability to maintain high standards on the shop floor
Promote JD Group values to internal and external stakeholders

Perks & Benefits

Monthly discretionary bonus schemes
Company discount of 25% off a large number of products in-store and online
Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform
Access to counselling services, digital health and well-being advice
Health cash plans
Wide range of internal development courses
Access to apprenticeships & accredited qualifications
Discounted Gym memberships at JD Gyms
Opportunities to volunteer and contribute to JD Foundation
Employer engagement forums to help influence positive change
Incremental Holiday Allowance

Why Join Us?

Join our team at GO Outdoors to be part of something unbeatable and make a difference in inspiring and equipping everyone for life outdoors.