Location: Malton, England, United Kingdom
Category: Customer Service
Salary: 40,000 - 50,000 GBP / yearly
Full-time
ERIKS is looking for a Customer Operations Manager to maintain relationships with customers and sales staff. The ideal candidate will be responsible for team leadership, customer communication, and site management.
Complete ownership of the customer relationship
Leadership, management, and development of team on site
Driving Health & Safety standards and best practices
Driving site success including P&L and KPIs
Continuous Improvement initiatives for stores and processes
Responding to client enquiries and requests
Organisation skills
Problem-solving abilities
Customer focus
Strong communication skills
Leadership & Management experience
25 days holiday plus bank holidays
Contributory Pension Scheme
Cycle to Work Scheme
Life Assurance
Employee Assistance Programme
Company Sick Pay
Join ERIKS, a leading Specialised Industrial Service Provider
Be part of a supportive environment with opportunities for growth
Contribute to making industry work better